Policies and Terms

Our Policies

Terms and Conditions 

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

 Refund Policy

All payments are final and no refunds will be processed.

 Privacy Policy

Effective Date: April 10,2020.

Last Updated: April 10, 2020.


This Privacy Policy (the “Policy”) explains how ATM Self Storage treats your data. This Policy describes our practices for information we collect online and offline, including when you may rent storage space from ATM Self Storage (collectively the “Services”).

By using any of the Services, you consent to the terms of this Policy and our Terms and Conditions, which govern your use of the Services and are incorporated here by reference.

What Data We Collect

When you interact with us through the Services, we may collect data from you.

We collect the following kinds of personal information:

Customer information.

For example, we collect your name, driver’s license or state ID number; email address, postal address, or phone number when you register for or use the Services. We also collect some of this information when you contact us.

User credentials.

If you use our website, we might collect your username, password, and password hints or pass phrases to create an account and authenticate users of the Services.

Demographic data.

We may collect information like your age, gender, country, and language preference.

Payment data.

If you make a purchase with us, we may collect your billing information. This includes your credit or debit card information and billing address.

Device data.

If you use our website, we may collect information about your device, operating system, software installed on the device, and device settings. We may also collect IP address, device identifiers, and error reports.

Usage data.

We may collect information about the programs and features you access; storage units and other products/services you rent/purchase; and the timing, frequency, and duration of your interactions through the Services.

This Policy is not intended to place any limits on how we handle information that is de identified or aggregate consumer information. We, and third parties, may convert your personal information to create aggregate consumer information or de identified data.

How We Collect Data

We collect information you directly provide to us, such as personal information you provide when you use the Services, for example, when you complete a form to rent storage space, create an online account, or communicate with us.

How We Use Data

We use the data we collect for the following purposes:

Operating our business.

We use the data we collect to operate our business, including providing and improving the Services, specifically:

  • To fulfill transactions at your request.
  • To deliver storage facility and location-based Services.
  • To maintain and collect payment on your account with us.
  • To enforce your agreements with us.
  • To enable you to participate in a Service’s features such as to enable you to participate in online surveys, entry sweepstakes, contests, or other promotions.
  • To better understand how our customers use the Services, which allows us to continually improve and expand the Services.
  • For internal business purposes.
  • To ensure that we comply with applicable laws.

Communicating with you.

We use the data we collect to communicate with you, including responding to your requests or inquiries, for example, we might use your information to respond to your request if you contact us with a question or concern. We use your information to provide information about your account, your use of the Services, or other transactions that you request. We also use your information to deliver news, updates, and other types of communications, according to your subscriptions, alerts, and other preferences.

Marketing and advertising.

We use the data we collect for marketing or advertising purposes, on behalf of ourselves, as well as our partners and other parties. For example, we might send you promotional messages and deliver advertisements about products, services, programs or events that may be of interest to you. These may be offered by, or on behalf of ATM Self Storage or by our partners, and other third parties with whom we have a relationship.

Security, compliance, and enforcement.

We use the data we collect for security, compliance, and enforcement purposes. Specifically, to:

Protect the safety and security of our customers and our Services.

Detect and prevent abuse, fraud, or other unlawful or unauthorized activities.

Resolve disputes.

Enforce our agreements, including our policies and terms of service that govern your use of the Services. As otherwise permitted by law or as we may notify you.

When We May Share and Disclose Data

We do not and will not sell your personal information. However, there are times when the data we collect may be shared with third parties for a business purpose. We share your data with the following parties:

Third-party businesses.

We may use third-party businesses to assist us in improving our Services and your customer experience, such as:

  • Assisting us in Service operations;
  • Managing a database of customer information;
  • Hosting the Services;
  • Designing and/or operating the Services’ features;
  • Tracking the Services’ activities and offering analytics;
  • Enabling us to send you special offers;
  • Performing other administrative services; or
  • Performing other services designed to assist us in maximizing our business potential.

In corporate transactions.

Your data may be shared or transferred in connection with any proposed or actual financing, merger, purchase, sale, joint venture, reorganization, bankruptcy, liquidation, or any other type of acquisition or business combination of all or any portion of ATM Self Storage.

To comply with the law or protect ourselves. We may disclose your personal data to:

  • Comply with applicable laws or respond to valid legal processes.
  • Protect the safety and security of our customers or the Services.
  • Prevent or investigate fraud, abuse, or other unlawful or unauthorized activities.
  • Protect the rights or property of us or third parties, including enforcing the terms of our agreements.

For marketing purposes.

We may share your data, including personal information, with third parties for marketing or advertising purposes. See Sections 4, 5, and 6 for information about your choices regarding such activities.

Information you make public or share with others.

The Services may permit you to post or submit written content (e.g., reviews, comments, etc.), a user profile, audio or visual recordings, computer graphics, pictures, data, or other content, including personal information (“Submitted Material”). If you choose to submit Submitted Material to any public area of the Services, your Submitted Material will be considered “public” and will be accessible by anyone, including ATM Self Storage. Personal information included in Submitted Material is not subject to this Policy’s usage or sharing limitations, or other obligations, regarding personal information, and may be used and shared byATM Self Storage and third parties to the fullest extent permitted by law. ATM Self Storage encourages you to exercise caution when making decisions about what you disclose in such public areas.

Sweepstakes, contests, and promotions.ATM Self Storage may offer sweepstakes, contests, and other promotions (“Promotions”), including Promotions jointly sponsored or offered by third parties, which may require submitting personal information. If you voluntarily choose to enter a Promotion, your information, including personal information, may be disclosed to ATM Self Storage, co-sponsors, service providers, and other third parties, including for administrative purposes and as required by law (e.g., on a winners list). By entering, you are agreeing to the official rules that govern that Promotion, which may include consent to additional or differing data practices from those contained in this Policy. Please review those rules carefully.

We may also share your data for other reasons we may describe to you.

What Choices You Have

You have certain choices about how we collect, use, and share your data.

For example:

Communications choices.

You can choose whether you wish to receive promotional messages from ATM Self Storage and which types of messages you wish to receive. If you receive promotional messages from us and would like to opt out, you may do so by following instructions within those messages. You may also adjust your communications preferences by logging into your ATM Self Storage account and viewing your preferences. Please note that these preferences do not apply to informational or transactional communications regarding the Services or other communications that have their own unsubscribe method.

User information.

You can access, edit, or remove information in your user account by logging into your account. If you are unable to access your account, or if you would like to request that we delete other personal data referenced in this Policy, you may also contact us using any of the methods described in the “How to Contact Us” section of this Policy.

Location data.

You can choose not to share certain location data by adjusting the settings on your device. Please note, however, that if you choose not to share this data, you may not be able to access or use location-based Services.

Third-party sharing.

You can choose to limit the data that third-party services (e.g., social media platforms) share with us using the options provided to you by the applicable third-party service (for example, the options provided by a third-party social media platform when you connect your social media account with the Services). You can also disconnect your use of the Services from the third-party service at any time using the options provided to you by the applicable third-party service. Please note, however, that if you disconnect from the third-party service, that will not delete the data we may have previously collected while you were connected.

Other choices.

You also have choices about the data you provide directly to us when you register for or use the Services. Please note, however, that if you choose not to provide data necessary to provide certain features of the Services, your use of the Services may not include those features.

Children and Minors

The Services are for a general audience and we do not knowingly collect any personal information from children younger than the age of thirteen (13). We will delete any personal information collected that we later determine to be from a user younger than the age of thirteen (13) as required by applicable law. If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personal information to us, please contact us using any of the methods described in the “How to Contact Us” section of this Policy.

Any WIsconsin residents under the age of eighteen (18) who have registered to use the Services, and who posted content or information on the Services, can request removal by contacting us using any of the methods described in the “How to Contact Us” section of this Policy. ATM Self Storage will then make reasonable, good faith efforts to remove the post from prospective public view or anonymize the content, so the minor cannot be individually identified to the extent required by law. This removal process cannot ensure complete or comprehensive removal. For instance, third parties may have republished or archived content by search engines and others that ATM Self Storage does not control.

Third-Party Marketing and Selling

We do not provide your information to third parties for their direct marketing purposes unless you have requested or authorized us to do so. Nor do we intend to sell your personal information to third parties without providing you notice and an opportunity to opt-out.

No Discrimination

We will not unlawfully discriminate against you for exercising any of these rights.

Security of Data

ATM Self Storage uses appropriate and reasonable security measures as required by relevant law. It is important to remember that the Internet is not 100% secure. We cannot promise that your use of our website will be completely safe. We recommend that you help us keep your data safe by taking reasonable steps such as keeping your passwords private and not disclosing sensitive personal data in places that can be accessed publicly.

Third-Party Sites

The Services may also contain links to, or integrations with, other websites, platforms, or services that are not operated or controlled by ATM Self Storage (“Third-Party Sites”). Please note that this Policy does not apply to those Third-Party Sites. For more information on how those Third-Party Sites collect, use and share data, we suggest that you contact the operators of those Third-Party Sites directly.

Storing Data

Our Services are operated in the United States and intended for users located in the United States. This Privacy Policy applies to customer relationships established in the United States. ATM Self Storage  does not offer Services to individuals outside of the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. privacy and data protections laws and that may be more stringent than those U.S. laws, by visiting our Services and providing us with information, including personal information, you acknowledge and consent to the transfer and processing of your personal information in the United States.

We retain personal information for as long as necessary to provide the Services and fulfill the transactions you have requested, or for other necessary purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Changes to This Privacy Policy

This Privacy Policy is reviewed and updated annually or as needed to accurately capture our practices and procedures. The effective date of each version is identified above. If we make material changes to this Policy, we will post the updated version of the Policy to our Site and use reasonable means to notify you. Your continued use of the Services after any changes to this Policy are in effect constitutes your acceptance of the revised Policy in connection with the new usage.

How to Contact Us

If you have a questions about this Policy or our privacy practices, you may contact us by any of the following methods:

Mail: ATM Self Storage LLC  W1245 Industrial Drive  Ixonia, WI 53036

Telephone: (414) 617-2109